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Solutions :: Ridgeback(sm) User Features


Reference Center
Need to delve deeper? Select from the options below to view exhaustive lists of features available to RidgebackSM users.
User Features
Administrative Features

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Answer/answer release
Auto-answer/intercom
Call connection
Call coverage
Call forward—all (off-net/on-net)
Call forward—busy
Call forward—no answer
Call hold/retrieve
Call park/pickup
Call pickup group-universal
Call status per line (state, duration, number)
Call waiting/retrieve
Calling Line Identification (CLID)
Calling party name identification (CNID)
Direct inward dial (DID)
Direct outward dial (DOD)
Directory dial from phone—corporate, personal
Directories—missed, placed, received calls list stored on selected IP phones
Distinctive ring (on-net versus off-net)
Distinctive ring per phone
Drop last conference party (ad-hoc conferences)
Extension mobility support

 


Hands-free, full-duplex speakerphone
HTML help access from phone
Last number redial (off-net/on-net)
Message waiting indication
Multiparty conference—Ad-hoc with add-on, Meet-me
Multiple line appearances per phone
Music-on-hold
Mute capability from speakerphone and handset
On-hook dialing
Operator attendant—Web-browser interface, loop key notification, logon/logoff, busy/available, left/right hand access, headphone access, busy lamp field, direct station select, drag and drop transfer, call status (state, duration, and number)
Privacy
Real-time QoS statistics through http browse to phone
Recent dial list—calls to phone, calls from phone, auto-dial, and edit dial
Single button data collaboration on SoftPhone—chat, whiteboard, and app sharing
Single directory number, multiple phones—bridged line appearances
Speed dial—multiple speed dials per phone
Station volume controls (audio, ringer)
Transfer—with consultation hold
User-configured speed dial and call forward through Web access
Web services access from phone
Wideband audio codec support—proprietary 16-bit resolution, 16-kHz sampling rate codec
   
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