Need to delve deeper? Select from the options below to view exhaustive lists of features available to RidgebackSM users. User Features Administrative Features What exactly is IP Telephony? Click here to find out. Already have a RidgebackSMphone or want to see it in action? Click here to access our RidgebackSM tutorial.   Application discovery and registration to SNMP manager Call Detail Records (CDR) Call forward reason code delivery Centralized, replicated configuration database, distributed Web-based management viewers Configurable and default ringer WAV files per phone Configuration database API Database automated change notification Date/time display format configurable per phone Debug information to common syslog file Device addition through wizards Device downloadable feature upgrades—Phones, hardware transcoder resource, hardware conference bridge resource, VoIP gateway resource Device groups and pools for large system management Device mapping tool—IP address to MAC address Dynamic Host Configuration Protocol (DHCP) block IP assignment—phones and gateways Dialed number translation table (inbound /outbound translation) Dialed Number Identification Service (DNIS) Enhanced 911 service H.323-compliant interface to H.323 clients, gateways, and gatekeepers JTAPI 1.2 computer telephony interface   LDAP version 3 directory interface to selected vendor’s LDAP directories – Active Directory – Netscape Directory Server MGCP signaling and control to selected Cisco VoIP gateways Native supplementary services support to Cisco H.323 gateways Paperless phone DNIS—display driven button labels on phones Performance monitoring SNMP statistics from applications to SNMP manager or to operating system Performance Monitor QoS statistics recorded per call Redirected DNIS (RDNIS), inbound, outbound (to H.323 devices) Select specified line appearance to ring Select specified phone to ring Single CDR per cluster Single point system/device configuration Sortable component inventory list by device, user, or line System event reporting—to common syslog or operating system event viewer TAPI 2.1 computer telephony interface Time-zone configurable per phone XML API into IP phones (7940/7960) Zero cost automated phone moves Zero cost phone adds